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Morgantown Public Library SystemMorgantown, WV 26505 Phone: (304) 291-7425 Branches:Aull Center-GenealogyCheat Area Public Library Clay Battelle Public Library Clinton District Public Library |
Frequently Asked Questions
This page is dedicated to the most common questions and their answers. To view the answer to one of the questions below, simply click on the question. If you would like to add a question to this page, send an email to Ellen Hathaway. Your input is greatly appreciated.1. How can I get a library card? 2. How long is the loan period for library materials? 3. Can I check out items if I don't have my library card with me? 4. I lost my library card. Can I get a new one? 5. Can I return items from the library when the library is closed? 6. Is there a limit for checkout on books and other items? 7. Can I renew items over the phone? 8. How do I log on to my account? Q. How can I get a library card? A. In order to obtain a MPL library card, you will need photo ID and 2 proofs of your address--your driver's license, a checkbook, a bill, or any piece of mail with your address on it. You will also need to give the last four digits of your Social Security card.There is no charge for a library card. However, there is $3.00 replacement fee for a lost or damaged library card. Q. How long is the loan period for library materials? A. The loan period for library materials is three weeks, with the exception of dvds and video cassettes --they can be checked-out for four days. Q. Can I check out items if I don't have my library card with me? A. No, you cannot. However, we will be happy to hold library materials for you for up to twenty-four hours. Q. I lost my library card. Can I get a new one? A. Yes, you can. There will be a three dollar replacement cost for a lost library card. It is important that you notify us as soon as you realize that your card is missing--you are still responsible for everything you have checked-out. Q. Can I return items when the library is closed? A. We have a drop box located at the front of the building. Q. How many items may I checkout? A. The amount varies based on the patron type. Please ask the librarian. Q. Can I renew items over the phone? A. Yes, you can. We will need your library card number, or the bar code number on the item. You can renew items one time for an additional three weeks, unless there is a reserve on it, then it may not be renewed. Videos cannot be renewed. Q. How do I log on to my account? A. Go to the Card Catalog. In the middle column click on My Millennium. You will be prompted to enter your name, library card number and a PIN number. Please do not forget your PIN number as we do not have access to it.You may also use this to renew your books. Back to top |
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