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Morgantown Public Library System


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373 Spruce St.
Morgantown, WV 26505
Phone: (304) 291-7425
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Frequently Asked Questions

This page is dedicated to the most common questions and their answers. To view the answer to one of the questions below, simply click on the question. If you would like to add a question to this page, send an email to Ellen Hathaway. Your input is greatly appreciated.


1. How can I get a library card?
2. How long is the loan period for library materials?
3. Can I check out items if I don't have my library card with me?
4. I lost my library card. Can I get a new one?
5. Can I return items from the library when the library is closed?
6. Is there a limit for checkout on books and other items?
7. Can I renew items over the phone?
8. How do I log on to my account?

Q. How can I get a library card?
A.
In order to obtain a MPL library card, you will need an up-to-date photo ID and 2 proofs of your address--your driver's license, a checkbook, a bill, or any piece of mail with your address on it. You will also need to give the last four digits of your Social Security card. There is no charge for a library card. However, a $3.00 replacement fee is charged for a lost or damaged library card.

A New Patron library card has limited privileges and expires after 3 months at which time the patron will be considered for Full Patron status after showing proof of address. Proof of address must be shown yearly afterward.

Q. How long is the loan period for library materials?
A.
The loan period for library materials is three weeks, with the exception of dvds and video cassettes--they can be checked-out for four days.

Q. Can I check out items if I don't have my library card with me?
A.
No, you cannot. However, we will be happy to hold library materials for you for up to twenty-four hours.

Q. I lost my library card. Can I get a new one?
A.
Yes, you can. There will be a three dollar replacement cost for a lost library card. It is important that you notify us as soon as you realize that your card is missing--you are still responsible for everything you have checked-out.

Q. Can I return items when the library is closed?
A.
We have a drop box located at the front of the building.

Q. How many items may I checkout?
A.
The amount varies based on the patron type. Please ask the librarian.

Q. Can I renew items over the phone?
A.
Yes, you can. We will need your library card number, or the bar code number on the item. You can renew items one time for an additional three weeks, unless there is a reserve on it, then it may not be renewed. Videos cannot be renewed.

Q. How do I log on to my account?
A.
Go to the Card Catalog. In the middle column click on My Account. You will be prompted to enter your name, library card number and a PIN number which you will create the first time you log in. Please do not forget your PIN number as we do not have access to it. You may also use this to renew your books.

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